DrupalCon Austin 2014: USER TESTING YOUR DRUPAL ADMINISTRATION PROCESS

In this talk, Vanessa Turke, the Director of User Experience at Drupal Connect, addresses the critical need for user testing focused on the administrative experience of Drupal sites. She emphasizes that while many sites prioritize end-user experience, the efficiency of administrators often suffers, leading to unnecessary barriers. This session covers techniques for identifying content workflow efficiencies, assessing information models, and implementing small changes that can significantly reduce administrative burdens. Participants will leave with actionable strategies to enhance the administrative user experience, ensuring that the CMS serves not only the content needs but also the operational efficiencies of the organization.