Drupal Staff Augmentation: Doing it right for Customer Delight

This talk explores the critical role of Staff Augmentation in digital projects, particularly within the context of Drupal. The speaker shares insights on how effective collaboration between Staff Augmentation providers and clients can enhance project outcomes, highlighting common challenges such as confidentiality issues, culture mismatch, and vendor dependency. Building on trends identified from over 60 engagements, the session provides practical tips to foster better integration of augmented team members into existing project teams. Attendees will leave with an understanding of the key challenges and actionable strategies to create long-lasting, mutually beneficial relationships in the Staff Augmentation model.