DrupalCon New Orleans 2016: Keynote: Sara Wachter-Boettcher

This keynote by Sara Wachter-Boettcher at DrupalCon addresses the importance of kindness and inclusivity in design. As a renowned content strategist and author, Sara emphasizes that designs should not only be user-friendly but also sensitive to the diverse emotional experiences of users. She explores how understanding personal histories, vulnerabilities, and triggers can enhance communication and strengthen various elements of web design, from forms to headlines. Sara's extensive experience with clients such as Trek Bicycles and Harvard provides valuable insights into creating more compassionate and inclusive digital interfaces.