DrupalCon New Orleans 2016: (Sales + PM) x productive collaboration = happy team + happy client

This talk explores the dynamics between the sales and project management departments in agencies, emphasizing the importance of fostering a healthy and collaborative relationship. Ashleigh Thevenet, a seasoned project management professional, and Kyle Theobald, an expert in business development, share insights on addressing common tensions that arise between these teams. They discuss tools and processes that can enhance communication and ensure optimal client service, ultimately contributing to an agency's success. Key topics include departmental priorities, the impact of internal communication on client outcomes, and strategies for creating a seamless experience for clients.