DrupalCon Portland 2013: MISTAKES AGENCIES MAKE

This talk explores the common pitfalls in the web development industry through the speaker's personal experiences and observations from over a decade as a development manager. The speaker discusses the concept of growth, including how it can sometimes lead to a loss of value, while also aiming to debunk the myth of "Grow or Die" prevalent in American business culture. He offers actionable strategies for client retention and emphasizes their importance, alongside insights into effective sales strategies that foster the acquisition of ideal clients, enabling professionals to pursue their passions sustainably. Throughout the session, he shares compelling stories of both success and failure within various agencies, providing valuable lessons for the audience.