DrupalCon Portland 2013: UX CASE: LOVE AND HATE IN THE ISSUE QUEUE GARDEN

This talk focuses on the transition from discussing UX processes to addressing community engagement within the Drupal Issue Queue. The speaker explores various creative workarounds that community members have developed to tackle challenges in building Drupal, emphasizing the need to formalize these solutions into designed features for improved efficiency. By investigating barriers that inhibit participation, such as setting up development environments and understanding technical language, the session aims to present a collective strategy for integrating diverse community perspectives. The speaker highlights the importance of evolving the Issue Queue to better accommodate the growing Drupal community and prevent a backlog of unresolved issues.