AGENCY & BUSINESS - Improving the digital experience … for your employees

This talk addresses the often-overlooked importance of enhancing the digital experience for employees alongside customer engagement. The speaker explores five key areas where organizations can leverage their existing tech stack, specifically using insights from their Drupal website and Mautic instance to improve workflows and processes. Attendees will gain valuable strategies to enable their teams to perform at their best through effective process automation and business intelligence. No prior knowledge of Mautic is necessary, but the session aims to spark curiosity about its benefits.