DrupalCon Seattle 2019: Improving the User Journey: a UX Toolkit for Front-end Developers

This talk discusses the importance of user testing and how it can enhance user experience design, even for those new to the field. The speaker presents a toolbox of lean techniques aimed at improving user interactions, covering topics such as identifying user types, lean user testing, and mapping user journeys. Participants will discover practical strategies to enhance the user journey without feeling overwhelmed or investing excessive time. This session is ideal for anyone looking to gain confidence in UX design and create a more effective user experience.