From Alert Fatigue To Self-Healing: Building AI-Enabled Control Planes... Nuno Guedes & Yury Tsarev

This talk, presented by Nuno Guedes from Millennium bcp and Yury Tsarev from Upbound, discusses the application of AI-enabled control planes in banking to address alert fatigue and reduce mean time to resolution (MTTR) across multi-cloud platforms. The speakers explain how they utilized LLM-powered composition functions to automate the triaging and remediation of Kubernetes alerts, significantly decreasing SRE escalations. They also explore workload-aware algorithms that dynamically scale resources while ensuring compliance in a regulated banking context. The session covers the architecture, open-source components, and insightful lessons learned from implementing these AI solutions using CNCF projects such as Crossplane and Kubernetes.