DrupalCon Dublin 2016: Scale a Drupalshop from 1M€ to 12M€ of revenue

This talk focuses on the journey of scaling a Drupal shop from 1 million to 12 million euros in annual revenue. The speaker discusses various scaling challenges encountered and the solutions implemented, including strategies for hiring and organizing teams, managing expectations of large clients, and responding effectively to significant request for proposals (RFPs). Key performance indicators for monitoring team productivity and quality are also highlighted, along with an exploration of how these scaling issues are unique to the Drupal ecosystem. The speaker shares valuable lessons from failures, detailing major mistakes, lost RFPs, and the reasons behind the departure of key talent.