Don’t Write Code, Start Prompting! AI Orchestration of Digital Experiences

This talk introduces the architecture of a technology-agnostic workflow engine that utilizes human-readable decision rules defined in YAML. The speaker demonstrates an end-to-end flow from rule definition to datastore registration, showcasing how the system ingests rules into a retrieval-augmented generation (RAG) datastore and employs a large language model (LLM) to identify and execute the next approver. Best practices for enhancing retrieval accuracy, techniques for using generative AI to extract structured data from unstructured documents, and strategies for keeping workflows up to date are shared. Attendees will gain insights into expressing approval workflows, structuring decision rules for optimal retrieval, and integrating AI-driven innovation into platforms like Drupal.