DrupalCon Nashville 2018: From Feedback to Finish: How to Leverage User Focus Groups

This talk explores the practical application of user focus groups in website design and development, specifically through a case study of the Chicago Park District's Drupal 8 website. The speaker discusses the rationale behind using focus groups, detailing the preparation and execution processes involved. Additionally, the session highlights concrete outcomes from the focus group and the resulting changes made to the website. Participants will gain valuable insights and strategies for integrating focus groups into their own projects, regardless of their experience level.