DrupalCon Nashville 2018: How the Ideas of a 1950s Statistician Taught me

This talk explores the influential work of W. Edwards Deming, a prominent statistician and management consultant who championed the use of statistical methods to foster a culture of quality within organizations. The speaker conducts Deming’s Red Bead Experiment to illustrate that employees often lack control over the metrics used to evaluate their performance. She also provides an overview of Deming's 14 Points of Management, offering real-world examples and actionable strategies for implementation. This session is ideal for managers and executives seeking to enhance their leadership skills with insights that challenge traditional business school teachings.