DrupalCon New Orleans 2016: Hey Where are My Margins & Why Don't I Drive a Maserati?

This talk focuses on the challenges of running a successful agency, particularly within the Drupal ecosystem. The speaker discusses the critical differences between managing cash flow and achieving actual profitability, drawing from personal experiences of leading two turnarounds in the past three years. Strategies for optimizing hiring practices, measuring performance, and implementing appropriate tools for cost containment are shared. Emphasizing the importance of scaling over mere growth, the session offers valuable insights for businesses with one to forty employees, addressing key topics such as effective team alignment, operational processes, and the distinction between cash flow and profit. Attendees are encouraged to bring their most pressing business challenges, ensuring a practical and engaging discussion.