Case Study: Rehabilitating Broken Drupal Users / DrupalCon North America 2021
About this talk
This talk covers the challenges of managing Drupal users who are disengaged or dissatisfied with the platform. The speaker discusses effective strategies for rehabilitation, focusing on how to calm rowdy users and enhance their overall experience. By delivering services beyond expectations, this session aims to provide insights into user engagement and retention in the Drupal community.
