CLIENTS & INDUSTRY EXPERIENCES - Designing Digital Experiences For Inclusion

This talk covers the importance of inclusive product design, emphasizing the need to create digital experiences accessible to the diverse global audience. The speaker discusses key theoretical aspects of inclusive design, including its foundational pillars and the distinctions between inclusivity and accessibility, as well as the concepts of situational versus permanent exclusion. Real-life examples illustrate practical elements of inclusive design, such as when to prioritize inclusivity over standard accessibility and strategies for measuring the impact of inclusive design in delivery projects.