No more steep learning curve! How UX research is making a more user-centric Drupal CMS

This talk features Emma Horrell, the UX Research Lead for Drupal CMS, who discusses how a UX mindset can transform Drupal into a preferred choice for non-technical users. She shares insights from ongoing UX research that explores user needs and experiences, including findings from AI feature testing and community feedback on terminology. The session aims to highlight the importance of user-centered design in shaping Drupal's future and invites audience participation in discussions about the platform's development. Attendees will also learn practical UX techniques that can be applied to enhance user experiences within Drupal.