The Accidental Platform Team: Kubernetes Operators at Swisscom - Fabian Schulz & Jelena Malic

This talk covers the evolution and implementation of Kubernetes Operators at Swisscom, presented by Fabian Schulz and Jelena Malic. The speakers discuss how their Operators for network automation expanded beyond their initial scope to serve both the 5G Core team and the platform team for Kubernetes-as-a-Service. They share insights on the challenges and successes of operating "Operators as a Service", including strategies for engaging teams with limited Kubernetes experience, designing user-friendly interfaces, and maintaining high reliability while promoting efficiency. The importance of close collaboration with users to understand their workflows and requirements is emphasized as a key factor in the success of their Operators.