About this talk
This talk features Христо, a Test Manager at Musala Soft with six years of experience in Software Testing and Quality Assurance for innovative products from companies like IBM, VMware, and Deutsche Telekom. He explores the role of chatbots as automated conversation agents that bridge the gap between businesses and end-users through natural dialogue. The discussion delves into the complexities of chatbots, highlighting their capabilities beyond simple Q&A applications, including the integration of machine learning algorithms, natural language processing, and artificial intelligence. Христо shares insights on how to effectively test chatbots, covering functional, non-functional, and automated testing approaches.
