About this talk
In this session, Emma Horrell, the UX Research Lead for Drupal CMS, explores the innovative potential of focusing on user experiences rather than systems. She discusses her unique journey from a content writer to a UX professional, emphasizing the importance of aligning Drupal's capabilities with user goals through thoughtful design and AI strategies. The talk presents insights from a comprehensive UX research program that reveals how user feedback drives the evolution of Drupal, transforming user sentiments into actionable features. Attendees will learn from consolidated research findings, including insights from usability studies and community feedback, while gaining practical techniques to enhance their own Drupal projects for a more user-centric approach.
