Launchpad: Accelerating Enterprise-Grade Agentic SaaS - Hitesh Mehata, Krishna Potluri

This session explores how Agentic AI is transforming the design and delivery of enterprise SaaS applications while highlighting the risks associated with rapid development without proper governance. The speaker introduces Launchpad, Pegasystems' low-code, AI-powered platform that facilitates the creation of enterprise-grade agentic SaaS at scale. Key topics include designing AI-assisted applications, orchestrating agents using deterministic workflows, and delivering secure, multi-tenant SaaS in regulated environments. Attendees will gain insights into how generative AI can expedite application design, the role of workflow-driven orchestration in managing agent behavior, and practical architectural patterns for maintaining reliability and enterprise standards.