From SaaS to Agentic Platforms Reinventing Software for Goal Driven Systems

This talk covers the transition in the software industry towards agentic platforms that can comprehend goals, reason, and operate across various services. The speaker explores how leading SaaS organizations are moving from traditional transactional products to adaptive, goal-driven ecosystems. Key architectural shifts from stateless APIs to orchestrated, stateful agents are discussed, along with the reimagining of pricing, SLAs, and user experience in the context of software autonomy. The session also provides insights for CTOs on preparing their systems, governance, and strategies for the emerging agentic age.