About this talk
In this talk at the Balkan eCommerce Summit 2025, Radoslav Krumov, CEO of Sameday Bulgaria, explores the critical role of out-of-home (OOH) delivery in the future of eCommerce logistics. He discusses how OOH delivery options, such as lockers and pick-up points, can significantly outperform traditional home delivery methods in terms of efficiency and cost-effectiveness. Krumov addresses the impact of changing consumer behavior and a shortage of courier workers on last-mile logistics, highlighting how OOH delivery provides a scalable and resilient solution, especially during peak seasons. He also illustrates how Sameday's expanding network across Bulgaria, Romania, and Hungary is redefining convenience and speed in logistics.
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