The impact of locker & convenience store deliveries on the courier industry - Cornel Morcov
About this talk
This talk at the Balkan eCommerce Summit 2025 features Cornel Morcov, the Chief Commercial Officer at FAN Courier, who examines the impact of out-of-home (OOH) solutions on last-mile logistics and the courier industry. The speaker discusses how parcel lockers and pick-up points have led to over 25% of deliveries in Romania utilizing these innovative options, which also reduce failed drop-offs by 35% and significantly enhance courier efficiency. Additionally, Morcov addresses the benefits for consumers, such as 24/7 accessibility, flexible collection times, and the promotion of sustainability within the logistics landscape. This session highlights how OOH delivery models are revolutionizing logistics, reducing costs, and catering to the needs of modern eCommerce shoppers.
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